Support Center
Middle Rabbit Tag01 Support Center
Find Tag01 electronic manuals and troubleshooting first, or contact human support when you need help. Send only the minimum information needed and never include passwords, one-time codes, full credit card numbers, or payment details.
MODEL TAG01
Electronic Manual
Choose your manual language for setup, battery, connection, find, and reset guidance.
Tag01 is a Bluetooth item finder, not a GPS tracker or real-time GPS tracking device. Location updates depend on nearby compatible Android devices and network availability.
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Before you submit
- For order status, refund, replacement, logistics, warranty eligibility, legal, or safety issues, human support will review the request.
- Uploaded files are stored under private support paths and are not public by default.
- Email confirmation does not approve refunds, replacements, warranty eligibility, or shipping changes.
Important tracking limitations
Middle Rabbit Tag01 is a Bluetooth item finder, not a GPS tracker or real-time GPS tracking device. Long-distance location updates depend on nearby compatible Android devices and network availability.
- The Find Hub network requires Android OS 9+, Bluetooth, location services, and cell service or internet connection.
- Availability may vary by country and eligible users.
- Pet and vehicle use is a last-detected-location reference only and cannot guarantee recovery.
- Do not use Tag01 to track people or items you do not own.