Can Tag01 stay linked to two finding networks?
No. One Tag01 can only be linked to one account and one finding network at a time.
Support Center
How to Reset Tag01
Reset only after removing Tag01 from the old account where possible. One Tag01 can only be linked to one account and one finding network at a time.
Factory reset steps
- Confirm the old account binding has been removed where possible.
- Keep Tag01 close to the phone.
- Short press the function button four times.
- Hold the fifth press for about 3 seconds.
- Listen for the prompt tone feedback.
- If removed from the app and not re-paired within 10 minutes, short press once to re-enter pairing state.
Button notes
- Power on: short press once.
- Power off: short press twice, then hold the third press for about 3 seconds.
- Do not look for a reset pin; this model uses the function button.
Important tracking limitations
Middle Rabbit Tag01 is a Bluetooth item finder, not a GPS tracker or real-time GPS tracking device. Long-distance location updates depend on nearby compatible Android devices and network availability.
- The Find Hub network requires Android OS 9+, Bluetooth, location services, and cell service or internet connection.
- Availability may vary by country and eligible users.
- Pet and vehicle use is a last-detected-location reference only and cannot guarantee recovery.
- Do not use Tag01 to track people or items you do not own.
Support FAQ
What if reset does not solve the issue?
Open a support ticket for human review. Do not include passwords, one-time codes, full credit card numbers, or payment details.